Не запускается УТМ (Страница 6 из 7)

После перевыпуска ЭЦ не запускается утм, не заходит на домашнюю страницу, чтобы записать сертификат. Была смена носителя со 2 на 3. С рутокен 2 на домашнюю страницу заходит.

День добрый. Перестал работать УТМ. На почту уже отправил Логи и скрин с Сертификатом. Переустановка УТМ не помогла, прошу помочь

Не запускается УТМ

Лог:

2025-02-28 17:15:41 Apache Commons Daemon procrun stderr initialized.
Exception in thread "main" actory.UnsatisfiedDependencyException: Error creating bean with name 'stompController': Unsatisfied dependency expressed through field 'diagnosticsService'; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'diagnosticsService' defined in URL [jar:file:/C:/UTM/transporter/lib/terminal-backbone-4.2.0.jar!/ru/centerinform/transport/backbone/service/DiagnosticsService.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'diagnosticsServerOperationHandlerFactory' defined in URL [jar:file:/C:/UTM/transporter/lib/terminal-backbone-4.2.0.jar!/ru/centerinform/transport/backbone/diagnostics/DiagnosticsServerOperationHandlerFactory.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'certificateInfo': Unsatisfied dependency expressed through field 'cryptographerWrapper'; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'cryptographerWrapper' defined in URL [jar:file:/C:/UTM/transporter/lib/terminal-crypto-4.2.0.jar!/ru/centerinform/transport/crypto/CryptographerWrapper.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'sunCryptographer': Invocation of init method failed; nested exception is java.lang.IllegalStateException: java.lang.IllegalStateException: Ошибка поиска модели
    at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor$AutowiredFieldElement.inject(AutowiredAnnotationBeanPostProcessor.java:643)
    at org.springframework.beans.factory.annotation.InjectionMetadata.inject(InjectionMetadata.java:119)
    at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor.postProcessProperties(AutowiredAnnotationBeanPostProcessor.java:399)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1415)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:608)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:531)
    at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335)
    at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234)
    at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333)
    at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208)
    at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:944)
    at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:923)
    at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:588)
    at org.springframework.boot.web.servlet.context.ServletWebServerApplicationContext.refresh(ServletWebServerApplicationContext.java:144)
    at org.springframework.boot.SpringApplication.refresh(SpringApplication.java:767)
    at org.springframework.boot.SpringApplication.refresh(SpringApplication.java:759)
    at org.springframework.boot.SpringApplication.refreshContext(SpringApplication.java:426)
    at org.springframework.boot.SpringApplication.run(SpringApplication.java:326)
    at org.springframework.boot.builder.SpringApplicationBuilder.run(SpringApplicationBuilder.java:144)
    at ru.centerinform.transport.backbone.Transport.main(Transport.java:18)
Caused by: org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'diagnosticsService' defined in URL [jar:file:/C:/UTM/transporter/lib/terminal-backbone-4.2.0.jar!/ru/centerinform/transport/backbone/service/DiagnosticsService.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'diagnosticsServerOperationHandlerFactory' defined in URL [jar:file:/C:/UTM/transporter/lib/terminal-backbone-4.2.0.jar!/ru/centerinform/transport/backbone/diagnostics/DiagnosticsServerOperationHandlerFactory.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'certificateInfo': Unsatisfied dependency expressed through field 'cryptographerWrapper'; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'cryptographerWrapper' defined in URL [jar:file:/C:/UTM/transporter/lib/terminal-crypto-4.2.0.jar!/ru/centerinform/transport/crypto/CryptographerWrapper.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'sunCryptographer': Invocation of init method failed; nested exception is java.lang.IllegalStateException: java.lang.IllegalStateException: Ошибка поиска модели
    at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:800)
    at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:229)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1356)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1206)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:571)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:531)
    at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335)
    at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234)
    at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333)
    at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208)
    at org.springframework.beans.factory.config.DependencyDescriptor.resolveCandidate(DependencyDescriptor.java:276)
    at org.springframework.beans.factory.support.DefaultListableBeanFactory.doResolveDependency(DefaultListableBeanFactory.java:1367)
    at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:1287)
    at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor$AutowiredFieldElement.inject(AutowiredAnnotationBeanPostProcessor.java:640)
    ... 19 more
Caused by: org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'diagnosticsServerOperationHandlerFactory' defined in URL [jar:file:/C:/UTM/transporter/lib/terminal-backbone-4.2.0.jar!/ru/centerinform/transport/backbone/diagnostics/DiagnosticsServerOperationHandlerFactory.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'certificateInfo': Unsatisfied dependency expressed through field 'cryptographerWrapper'; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'cryptographerWrapper' defined in URL [jar:file:/C:/UTM/transporter/lib/terminal-crypto-4.2.0.jar!/ru/centerinform/transport/crypto/CryptographerWrapper.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'sunCryptographer': Invocation of init method failed; nested exception is java.lang.IllegalStateException: java.lang.IllegalStateException: Ошибка поиска модели
    at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:800)
    at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:229)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1356)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1206)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:571)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:531)
    at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335)
    at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234)
    at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333)
    at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208)
    at org.springframework.beans.factory.config.DependencyDescriptor.resolveCandidate(DependencyDescriptor.java:276)
    at org.springframework.beans.factory.support.DefaultListableBeanFactory.addCandidateEntry(DefaultListableBeanFactory.java:1585)
    at org.springframework.beans.factory.support.DefaultListableBeanFactory.findAutowireCandidates(DefaultListableBeanFactory.java:1549)
    at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveMultipleBeans(DefaultListableBeanFactory.java:1438)
    at org.springframework.beans.factory.support.DefaultListableBeanFactory.doResolveDependency(DefaultListableBeanFactory.java:1325)
    at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:1287)
    at org.springframework.beans.factory.support.ConstructorResolver.resolveAutowiredArgument(ConstructorResolver.java:887)
    at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:791)
    ... 32 more
Caused by: org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'certificateInfo': Unsatisfied dependency expressed through field 'cryptographerWrapper'; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'cryptographerWrapper' defined in URL [jar:file:/C:/UTM/transporter/lib/terminal-crypto-4.2.0.jar!/ru/centerinform/transport/crypto/CryptographerWrapper.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'sunCryptographer': Invocation of init method failed; nested exception is java.lang.IllegalStateException: java.lang.IllegalStateException: Ошибка поиска модели
    at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor$AutowiredFieldElement.inject(AutowiredAnnotationBeanPostProcessor.java:643)
    at org.springframework.beans.factory.annotation.InjectionMetadata.inject(InjectionMetadata.java:119)
    at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor.postProcessProperties(AutowiredAnnotationBeanPostProcessor.java:399)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1415)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:608)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:531)
    at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335)
    at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234)
    at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333)
    at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208)
    at org.springframework.beans.factory.config.DependencyDescriptor.resolveCandidate(DependencyDescriptor.java:276)
    at org.springframework.beans.factory.support.DefaultListableBeanFactory.doResolveDependency(DefaultListableBeanFactory.java:1367)
    at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:1287)
    at org.springframework.beans.factory.support.ConstructorResolver.resolveAutowiredArgument(ConstructorResolver.java:887)
    at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:791)
    ... 49 more
Caused by: org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'cryptographerWrapper' defined in URL [jar:file:/C:/UTM/transporter/lib/terminal-crypto-4.2.0.jar!/ru/centerinform/transport/crypto/CryptographerWrapper.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'sunCryptographer': Invocation of init method failed; nested exception is java.lang.IllegalStateException: java.lang.IllegalStateException: Ошибка поиска модели
    at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:800)
    at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:229)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1356)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1206)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:571)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:531)
    at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335)
    at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234)
    at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333)
    at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208)
    at org.springframework.beans.factory.config.DependencyDescriptor.resolveCandidate(DependencyDescriptor.java:276)
    at org.springframework.beans.factory.support.DefaultListableBeanFactory.doResolveDependency(DefaultListableBeanFactory.java:1367)
    at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:1287)
    at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor$AutowiredFieldElement.inject(AutowiredAnnotationBeanPostProcessor.java:640)
    ... 63 more
Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'sunCryptographer': Invocation of init method failed; nested exception is java.lang.IllegalStateException: java.lang.IllegalStateException: Ошибка поиска модели
    at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor.postProcessBeforeInitialization(InitDestroyAnnotationBeanPostProcessor.java:160)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.applyBeanPostProcessorsBeforeInitialization(AbstractAutowireCapableBeanFactory.java:429)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1780)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:609)
    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:531)
    at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335)
    at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234)
    at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333)
    at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208)
    at org.springframework.beans.factory.config.DependencyDescriptor.resolveCandidate(DependencyDescriptor.java:276)
    at org.springframework.beans.factory.support.DefaultListableBeanFactory.doResolveDependency(DefaultListableBeanFactory.java:1367)
    at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:1287)
    at org.springframework.beans.factory.support.ConstructorResolver.resolveAutowiredArgument(ConstructorResolver.java:887)
    at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:791)
    ... 76 more
Caused by: java.lang.IllegalStateException: java.lang.IllegalStateException: Ошибка поиска модели
    at ru.centerinform.transport.crypto.SunCryptographer.g(SunCryptographer.java:186)
    at ru.centerinform.transport.crypto.SunCryptographer.f(SunCryptographer.java:136)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:498)
    at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor$LifecycleElement.invoke(InitDestroyAnnotationBeanPostProcessor.java:389)
    at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor$LifecycleMetadata.invokeInitMethods(InitDestroyAnnotationBeanPostProcessor.java:333)
    at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor.postProcessBeforeInitialization(InitDestroyAnnotationBeanPostProcessor.java:157)
    ... 89 more
Caused by: java.lang.IllegalStateException: Ошибка поиска модели
    at ru.centerinform.transport.crypto.SunCryptographer.a(SunCryptographer.java:660)
    at ru.centerinform.transport.crypto.SunCryptographer.a(SunCryptographer.java:477)
    at ru.centerinform.transport.crypto.SunCryptographer.h(SunCryptographer.java:348)
    at ru.centerinform.transport.crypto.SunCryptographer.g(SunCryptographer.java:170)
    ... 97 more
Caused by: sun.security.pkcs11.wrapper.PKCS11Exception: CKR_SLOT_ID_INVALID
    at sun.security.pkcs11.wrapper.PKCS11.C_GetTokenInfo(Native Method)
    at sun.security.pkcs11.wrapper.PKCS11$SynchronizedPKCS11.C_GetTokenInfo(PKCS11.java:1569)
    at ru.centerinform.transport.crypto.SunCryptographer.a(SunCryptographer.java:656)
    ... 100 more

DmitryKaras,
пришлите, пожалуйста, скриншот "Панели управления Рутокен" на вкладке Сертификаты и файл лога УТМ (по умолчанию находится в директории "C:\UTM\transporter\l\transport_info.log") на почту hotline@rutoken.ru.

будет сделано! отправим сегодня

punkss, спасибо за информацию.
есть ли возможность удаленно подключиться к Вашему компьютеру?
После запуска утилиты сообщите письмом на hotline@rutoken.ru о готовности к подключению.